Primrose Hill Nursing Home

Primrose Hill Nursing Home comprises three units, each designed to provide specialist care and support for those people living with dementia, complex nursing needs and those people requiring end-of-life care and support.

To complement the name of the home, each unit has been named after a much loved and unique flower -‘Forget Me Not’ Lane, ‘Penny Lane’ and ‘Red Rose’ Lane- depicting the three colours of the Union Jack.

The home has been designed with careful thought and consideration given to Service Users’ specific needs, comfort and safety while retaining the features of an aesthetically pleasing, welcoming, homely and warm environment. They continue to embrace the cherished principles enshrined in the company’s philosophy, which has served them so well over the years and been the cornerstone of their success, so far: To provide a high standard of quality care in a homely environment, reflecting an ethos of respect for people by treating them with dignity and ensuring their right to privacy, safety and security are maintained. ‘Forget Me Not’ Lane (13 bedded Specialist Dementia Unit) ‘Penny Lane’ (22 bedded complex nursing needs unit) ‘Red Rose’ Lane (15 bedded unit)

Details

Overall Rating

Requires Improvement

Safe

Effective

Caring

Responsive

Well-led

Words From The Manager

Beckie Greaves

I have been in the care sector for almost 22 (twenty-two) years. I began my journey as a domiciliary care assistant. I took a passion for the role and decided that I wanted to pursue a deeper career. I worked for various companies until I found a company that I settled with, I remained with them for 14 (fourteen) years where I gained my QCF level 2 and 3 in Health and Social Care, after gaining my qualifications I achieved my first promotion to that of a Care – Coordinator and completed my QCF level 5 in leadership and management, after achieving this I was promoted to a Deputy Manager, where I assisted in the management of a large business. In 2017 I was awarded the opportunity to move to another company where I had the chance to build a domiciliary care branch from scratch, meaning that the branch started with no clients and no carers. Over the 3 (three) years that I was with the company I achieved a “flagship” branch with outstanding compliance, awards in carer retention and biggest growth of hours. With this I also achieved my first CQC inspection and received GOOD in all (five) areas. I was then afforded the opportunity to work for Primrose Hill Nursing Home in 2021. I have immense pride in Primrose Hill, I believe that every member of staff and the individual residents make the home what it is today.

The Primrose Hill Nursing Home Team

Tracey M

Kitchen Assistant

Kelly Bradley

Senior Carer

Kirsty Smith

Activities Coordinator

Paige Hindley

Activities Coordinator

Shiny Tresa

RGN – Unit Manager

Dawn Bond

Housekeeper

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Primrose Hill Nursing Home

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Primrose Hill Nursing Home️ 2024-11-15T18:49:16+0000

🎉 Exciting News! 🎉 We are thrilled to announce that Shiny Joe has been promoted to National Operations Manager at Trust Care, effective Monday, 18th November 2024! Shiny’s journey with us began in 2012 as the Home Manager of The Star, where she transformed it into the county’s best nursing home, especially known for managing challenging behavior and complex clinical needs. In 2021, she became our Clinical Lead and Training Director, and now, she’s taking on this new, well-deserved role! With 32 years of experience in the care industry across both the independent and public sectors, Shiny brings a wealth of knowledge and expertise to her new position. She holds a degree in general nursing and midwifery, has completed management level NVQ level 5, and has served as a director of nursing for another organization. Since joining Trust Care in March 2012, she has continually expanded her professional development, maintaining her statutory training requirements and attending various courses. Shiny is also a qualified mentor and a sign-off mentor for nursing students, and she competently leads OSCE Training for overseas nurses. As National Operations Manager, Shiny will: Lead and support home managers to ensure top-notch care and nursing. Coordinate with healthcare professionals and ensure compliance with regulations. Manage staff, budgeting, and financial operations. Maintain high standards of care and help our homes achieve their goals within CQC requirements. Engage with relatives through regular meetings to ensure their voices are heard and their feedback is incorporated into our care plans. Shiny will also continue to be a key part of our clinical training and support for Focus Care Supported Living and Focus Home Care. Outside of work, Shiny is a very creative person who enjoys practical activities. She finds gardening calming and enjoys shopping in her downtime. Let’s all congratulate Shiny on her amazing promotion! 🎉👏 Feel free to reach out to her at [email protected] or 07510922506. #Promotion #TrustCare #Leadership #Congratulations #HealthcareExcellence #FamilyEngagement #Experience #Qualifications #Interests

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Primrose Hill Nursing Home️ 2024-11-12T21:34:13+0000

#ProvidersUnite supported by TrustCareManagement is calling on Chancellor Rachel Reeves for an urgent review of Budget policies that threaten community care and support services across Britain. Join us in standing together for meaningful change! Link to Learn More:

www.providersunite.co.uk

Providers Unite

Please join the over 140 signatures on this open letter to Chancellor…

Primrose Hill Nursing Home️ 2024-09-13T12:10:12+0000

🎉 Exciting News! 🎉 The votes have been tallied, and we are thrilled to announce the finalists for our Annual Corporate Event 2024! This prestigious event will be held at the elegant Marriott Hotel in Peterborough on 25th October. Finalists, get ready to shine! ✨ Start planning your outfits and prepare for an unforgettable evening filled with celebration, recognition, and networking. This is your moment to be in the spotlight, so make it count! Congratulations to all the finalists! Your hard work and dedication have brought you to this moment. We look forward to celebrating your achievements and creating memories that will last a lifetime Finalists Annual Corporate Event 2024 Care Newcomer Ajoke Daniels Joseph Mururi Efficiency Sarr TCM Team of the Year Eden Residential Chelmsford Care Centre Lanrick House Residential Home FCSL Team of the Year Cheltenham Close Sandringham Close Sandon (CG) Team East Street Team FHC Team of the Year Colville Court Harlton Close Upton Close Front Line Leader Award Emma Rycraft Sarah Woodard Rashida Ahmed Putting people first Jeeva Kuppusamy Chain Close Team Hayley Lister Equality, Diversity and Inclusion Paul Johnson Dejan Tacovsky Sandra McMillan End of Life Award Chelmsford Care Centre Team Jane Allen – The Star Primrose Hill Team Environmental behaviour change Ellie Mahon Hawk Mews Franklyn Team Hospitality Champion Jon Ludgate Chelmsford Care Centre – Catering team East Street team Senior Manager of the Year Zyba Khan Elaine Cole Sarah Jones Manager of the year Emma Rycraft Katie Roberts Fiona Gibbs Deputy of the year Oluwaseun Egbetokun Rudy Ruithers Ray Wright Making a difference Paul Johnson Sheny George ( Tollbar) Christine Goldstone Silver Lining Award Fiona Gibbs Cheri Fairclough Zyba Khan Runway Award Susan Brooking Esther Shomoye Angelica Glynn Service User Award Hannah Martin Alisha Baker Rosemary Gadsby Administrative Excellence Award Judith Watkins Clair Bennett-Baggs Magdalina Rusiecka Interviews will take place between 9th and 11th September 2024 We are honoured to have Nadra Ahmed CBE and Co-Chair of the National Care Association and Tish Hanifan Founder and Joint Chair for the Society of Later Life be apart of our judging panel ! 😊 #annualcorporateevent #TeamWork #care #supportedliving #nursingcare #childrenscare #CareQualityCommission #SkillsForCare #nationalcareassociation #Solla #CelebratingSuccess #celebratingexcellence #TogetherWeCan