
Update from the Clinical Lead & Training Director
Thank you and well done to Alisha Baker, who conducted her first unannounced inspection in line with the Right Support, Right Care, Right Culture guidance










Trust Care Management Ltd is an independent health and social care provider established in 2007. The company provides a range of services within residential, nursing and learning disability registered homes for children and adults. The range of services provided are for people living with dementia, mental ill health, autistic spectrum disorders, learning disabilities, complex nursing needs and people who may present with behaviours of concern as well as those that are frail and elderly.
We operate nationally, and are continuously expanding geographically to provide high quality services to meet people’s individual needs. We strive to create environments that people would choose to live in as an alternative lifestyle and support them to maintain and achieve their maximum potential for good health and well-being. Placements for care provision in our homes will vary in length of time according to individual needs, progress, long-term goals and choices.
Trust Care adopts a holistic, comprehensive, integrated, person-centred care approach in its service delivery. We emphasise empowerment of people through support and by promoting ‘Principles of Good Practice’ and governance, that are incorporated into our daily care provision. We uphold service users’ rights to privacy, respect, dignity, choice, independence, fulfilment and safety. We passionately promote an approach of Positive Behaviour Support, aligned with The Restraint Reduction Networking.
Trust Care Management is dedicated to delivering high-quality and compassionate care to the people we support and their families. We are aware of the environmental consequences of our work, and we are determined to reduce them as much as possible. We believe that environmental sustainability is essential for the planet, as well as for the health and well-being of the people we support, our team, and community.
The best days are often the simplest. A peaceful walk, time in the garden, fresh air, or a visit to a favourite place - these everyday moments encourage wellbeing, inspire connection, and bring joy to life. At Trust Care, spending time outdoors is about more than enjoying nature. It's about creating opportunities to stay active, build confidence, and make new memories together. Every step outside is a step towards a happier, healthier day. Imagery used is stock/AI-generated; not actual photos. #PersonCentredCare #CareWithCompassion #LifeAtTrustCare #IndependentLiving #Wellbeing #OutdoorWellbeing #ActiveLiving
The smallest moments leave the biggest impact. At Trust Care, we believe every day should be filled with moments that bring comfort, confidence, connection, and joy. Through person-centred care, we create meaningful experiences that help every individual feel valued, supported, and truly at home. Swipe through to discover what makes a great day. Imagery used is stock/AI-generated; not actual photos. #PersonCentredCare #IndependentLiving #LifeAtTrustCare #CommunityCare #Wellbeing #CreatingMemories #SupportingIndependence
Fresh sea air, beautiful views, and shared experiences made our Weymouth holiday a memorable adventure. From relaxing by the seaside to enjoying quality time together, every moment brought smiles, laughter, and lasting memories. Imagery used is stock/AI-generated; not actual photos. #WeymouthHoliday #ByTheSea #PersonCentredCare #CareWithCompassion #LifeAtTrustCare #CommunityCare #IndependentLiving #SeasideAdventures
Today, we mark 999 Day. Today, we pause to recognise and thank the incredible people who make up our emergency services — the Police, Fire & Rescue, Ambulance, NHS, Coastguard, Mountain Rescue and Search & Rescue teams. Every 9th September, 999 Day is an opportunity to remember those who have sadly lost their lives in service, while also recognising the thousands of dedicated professionals who continue to serve our communities every day. Behind every emergency call, every response and every life-saving decision are people who show courage, compassion, resilience and care — often working long shifts, through difficult circumstances, and without hesitation. At Trust Care Management, we understand the importance of care, compassion and supporting people when they need it most. And so we extend our heartfelt gratitude to everyone working tirelessly to keep our communities safe. Today, and every day, we remember those who served and honour those who continue to do so. 💙 Thank you for your service. Thank you for your courage. Thank you for caring. #999Day #999Day2026 #EmergencyServices #ThankYou #NHS #AmbulanceService #Police #FireAndRescue #Coastguard #SearchAndRescue #CareAndCompassion #TrustCare
Some of the best moments at Trust Care begin around a table, often with a friendly game, some tea, and good conversation. Connection is an important part of person-centred care because every shared smile and every conversation helps create a place where people truly feel they belong. Imagery used is stock/AI-generated; not actual photos. #TrustCare #PersonCentredCare #CareWithCompassion #LifeAtTrustCare #CommunityCare #Friendship
Exceptional care begins with listening. Every day, we create an environment where people feel safe, respected, valued, and truly at home. Comfort isn't just about where you live, it's about how you feel. Imagery used is stock/AI-generated; not actual photos. #TrustCare #PersonCentredCare #YourComfortOurCommitment #LifeAtTrustCare #IndependentLiving #DignityInCare #SupportingIndependence
Good health starts with consistent, compassionate care. From routine health checks to wellbeing sessions, every aspect of care is thoughtfully tailored to support each resident's physical, emotional, and mental wellbeing. At Trust Care, we take a person-centred approach that empowers people to stay healthy, active, and engaged. Imagery used is stock/AI-generated; not actual photos. #TrustCare #SupportingWellbeing #PersonCentredCare #CareWithCompassion #HealthAndWellbeing #LifeAtTrustCare #IndependentLiving #CommunityCare
Trust Care's residents enjoy the freedom of cycling while staying active, building confidence, and embracing the outdoors. Each ride is an opportunity to improve wellbeing, create lasting memories, and experience the joy of movement in a safe and supportive environment. Imagery used is stock/AI-generated; not actual photos. #TrustCare #WheelsForAll #EveryRideBuildsConfidence #IndependentLiving #ActiveLiving #PersonCentredCare #SupportingIndependence #LifeAtTrustCare
Small seeds, big smiles. Our residents enjoyed wonderful gardening activities, planting seeds, watering flowers, and spending time outdoors. From the first handful of soil to seeing new growth begin, every step brought smiles, confidence, and a sense of achievement. Imagery used is stock/AI-generated; not actual photos. #Gardening #CareHomeLife #PositiveLiving
Honouring Simon’s 14-Year journey. What a special milestone! We celebrated 14 wonderful years with Simon at an event full of friendship, achievements, and cherished memories. Simon has been an important part of our community, and it was a joy to mark this occasion together with a well-deserved celebration. Here’s to celebrating the memories made and the many more still to come. Imagery used is stock/AI-generated; not actual photos. #CareHomeLife #LifeAtTrustCare
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We are delighted to introduce the Employee Engagement Steering Committee, a dynamic initiative aimed at fortifying our commitment to a workplace culture that thrives on collaboration and inclusivity. Comprising carefully selected and enthusiastic individuals, this committee is dedicated to enhancing communication channels, fostering initiatives to uplift morale, and ensuring the collective voice of our workforce is not only heard but actively valued. This committee signifies a pivotal step in our journey towards a workplace that not only values its employees but actively involves them in the shaping of our organisational culture. Stay tuned for updates on the committee’s initiatives and accomplishments as we work together to make our workplace an even more vibrant and inclusive environment. We are confident that the positive impact of the Employee Engagement Steering Committee will resonate throughout our organization, contributing to a thriving and collaborative organizational culture.
We celebrate wins and share ideas. But it’s your thoughts that really make this special. Your input shapes our stories and brings us all together.
Our Clinical Leads and Training Directors are excited to bring you regular Clinical Updates.

Thank you and well done to Alisha Baker, who conducted her first unannounced inspection in line with the Right Support, Right Care, Right Culture guidance

A Letter From Mr. R.F.Welch, My wife, Janet Welch and her birthday/54″ wedding anniversary celebrations I am writing to you, just to say a big

The Trustcare Internal Awards Event 2023 was a heartfelt celebration of the exceptional contributions made by both employees and service users within the company. Held
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Trust Care operates residential care homes, nursing homes, and specialist learning disability homes for both adults and children. Our adult services cover dementia care, mental health support, autism spectrum disorders, complex nursing needs, end-of-life care, and support for people who are elderly and frail. For children, we provide residential care for those with emotional and behavioural difficulties, learning disabilities, and complex needs. We also offer supported living and domiciliary (home) care through our sister services, Focus Care Supported Living and Focus Home Care.
We operate 9 adult care homes and 2 children’s homes across England. Our adult homes are in Essex (Badgers Lodge in Leigh-on-Sea, Chelmsford Care Centre in Sandon, Cambus Lodge), Peterborough (The Star Nursing Home, Philia Lodge), Staffordshire (Lanrick House in Rugeley), Wolverhampton (Primrose Hill Nursing Home), and East Sussex (Marlborough Lodge in St. Leonards-on-Sea, Rookhurst Lodge in Bexhill-on-Sea). Our children’s homes are Eden Residential Care in Chelmsford and Lorac Lodge in Whittlesey, near Peterborough.
Yes. All of our adult care homes are regulated and inspected by the Care Quality Commission (CQC). Our children’s homes are regulated and inspected by Ofsted. You can view the latest inspection reports for each home directly on our website under “CQC Reports” or “Ofsted Reports,” or via the CQC and Ofsted websites.
Trust Care Management Ltd was established in 2007. We are an independent health and social care provider with nearly two decades of experience delivering residential, nursing, and specialist care services across England.
Call us on 0208 979 3786 or email [email protected]. When you contact us, a member of our team will help you identify the most suitable home for your needs. On the day of your visit, the Registered Manager or Deputy Manager will meet you and your family personally, walk you through the home, explain the care process, and introduce you to the staff on duty. We welcome visits at any stage of your decision-making.
Yes. For all referrals — whether for an adult or child placement — please contact Chris Graham directly through our head office on 0208 979 3786. Our referrals team will discuss the individual’s needs and guide you through the assessment and admission process.
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